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| PRIVACY POLICY |
| We believe the privacy and rights of the customer should be preserved at all times. We will never sell or share your personal information with any third party, unless federally instructed to do so. Furthermore, our website employs the finest available, industry standard, 128-bit data encryption, which ensures that it is absolutely safe to order from us, without fear of anyone obtaining your personal information. |
| CURRENCY |
| All funds are in US Dollar. Foreign currency pricing is provided for informational purposes, and the complete accuracy of these foreign currency prices cannot be guaranteed (they are updated daily by a third party). |
| SHIPPING AND HANDLING |
| Your order usually ships within 24 business hours via US Postal Service. Shipping fees are calculated in real time. We reserve the right to deny shipment of products without providing a reason. We are not responsible for shipping damages and lost goods. |
| EXCHANGE / RETURN / REFUND POLICY |
Exchanges: If the product you have received is not the right size or model, or if you would like to upgrade or downgrade your product to a different model, you may certainly do so. Simply send back the product and let us know what you would like to do. Please note that a $3.75 flat shipping fee is assessed for each exchange package that is sent out, in addition to any applicable upsizing fees or other price differences. Tip: Link bracelets can easily be re-sized for a nominal fee by a local jeweler or watch repair center.
For safety reasons food / supplement products cannot be exchanged.
Returns: If you would like to return your product for refund, and your product is covered by a money-back guarantee, please return the product within the given timeframe, along with a note stating that you wish to return the product. All items returned must be in new condition, with all original packaging. The product is subject to final inspection before your return is processed. Used products cannot be credited back or exchanged for a new product. Shipping costs and 15% non-refundable credit card and handling charges are deducted from the credit amount. Unless noted otherwise, supplements and other perishable items cannot be returned once opened, unless the product was received in damaged or expired condition. All Vaxa products are backed by a 30-day guarantee. If you are not completely satisfied with your purchase, simply return the bottles for a full product refund, less shipping fees. Personal items or once-usable items cannot be returned, including, but not limited to, mattress pads, Buff headwear, and toxin test kits (unless they have never been opened or used). |
| ORDER PLACEMENT |
| Your order is usually shipped within 24 business hours after it is received. Orders cancelled by the customer after the credit card has been processed will be charged a 5% fee to cover associated non-refundable merchant fees. Should a customer refuse a delivery as an attempt to cancel an order or decide to return an order that has been processed and shipped, the customer still assumes full return liability and costs of 10% (this includes all applicable return freight charges, as well as restocking fees in addition to the 5% merchant fees stated above). |
| BACK ORDERS |
| Items on back order will be shipped separately. Should products be on back order for more than 5 days we will notify you by email. |
| PAYMENT |
| We accept Visa, Master, Discover and American Express cards, as well as cashier's checks and money orders. Your credit card will be charged once the order has been received, unless the majority of your order is on back order. If this is the case, you will be charged at the time of shipment of these products. |
| IMPORT |
| Please know your country's import policy. The buyer is responsible for any import restrictions, prohibited import items, taxes, tariffs, fees, duties, etc. |
| UNDER AGE |
| If you are under 18 years of age and wish to purchase products, please have your parents or guardians do so. Any purchase or attempted purchase by someone under 18 years of age will be considered fraudulent and we will not be held liable. |
| DISCLAIMER AND COPYRIGHT |
| Ethan Marketing LLC is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Ethan Marketing disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Ethan Marketing does not represent or warrant that the information accessible via this site is accurate, complete or current. The statements made about products have not been evaluated by the Food and Drug Administration (U.S.). They are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your physician or health care practitioner regarding the suggestions and recommendations made at this web site. Ethan Marketing assumes no responsibility for any kind of claims that various manufacturers make about their products. Except as specifically stated on this site, neither Ethan Marketing nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. |
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