Guarantee: If within 30 days after you receive your Q-Ray bracelet you become dissatisfied or experience a defect, return the bracelet for exchange or refund. Shipping and Handling fees are non refundable.

A 15% restocking fee for refunds may apply if product is returned in less than original condition. All returned bracelets must be returned in original factory condition and must include all original packaging materials, warranty cards (not filled out) and manuals. COD shipments are not accepted. Shipping costs to return your item are non refundable. We suggest you ship your bracelet back to us insured mail. We reserve the right to charge 50% restocking fee for items returned without all original parts.