Returns / Refunds / Exchanges
RETURNS:
If you wish to return your product for a refund, please ensure that:
- The return is made within 30 days of receipt.
- You include a copy of your packing slip.
- You enclose a note indicating your intention to return the product.
Additionally, the product must meet the following conditions:
- It should be returned in its original condition as received.
- All original packaging must be included.
- There should be no signs of wear on the product.
You will receive full refund less any shipping costs paid at the time of placing your order, which are non-refundable.
For US customers only: When returning an item, we provide a return label for your convenience. However, it's important to note that $8.25 will be deducted from the refund amount to cover the cost of the return label. If you have any further questions or need assistance with the return process, feel free to ask!
Refund will be issued to the original payment method used.
Personalized or engraved items cannot be returned.
Please mail your return to the following address:
WellnessMarketer
Att: Returns
P. O. Box 130
Green Bank WV 24944
Please be aware that for all exchanges or returns, we require the item to be mailed in a padded envelope or box and insured, as we cannot be held responsible for any items that may be lost or damaged during transit.
EXCHANGE / RESIZE / REPAIR:
Exchanges: If the product you have received is not the right size or model, or if you would like to exchange your product for a different item, you may certainly do so. Simply send the product back to us in its original packaging and let us know what you would like to do.
Please mail your exchange to the following address:
WellnessMarketer
Att: Exchanges
P. O. Box 130
Green Bank WV 24944
Price differences:
If the price for the exchange product is less than you originally paid, we will issue credit to the original payment method used.
If the price for the exchange product is higher, we will send you an invoice via PayPal for the price difference.
STORE CREDIT
Store credit cannot be redeemed for cash.